Aberdare Country Club Information
Guest Information
Meal
All meals are served in our dining room at the following times.
Coffee and tea making facilities are also available in your room.
Please order children’s dinner upon arrival at the reception.
Breakfast 07:00 am – 9:30 hours
Lunch 12:45 pm – 14:30 hours
Afternoon Tea/Coffee 16:30 – 17:00 hours
Children’s Dinner 18:00 pm – 19:30 hours
Dinner 19:30 – 21:30 hours
Room Service
Room service is offered as a small supplement. Please contact reception for more information.
Drinking Water
We provide one bottle (300ml) of water in the room per person per day. It is not advisable to drink water from the taps. Additional bottled water is available for purchase in the bar.
Wake Up Call
Please book with our Operator extension No. “0”.
For Any Information
Please dial the following extensions:
0 Operator
2203 Front Office
2216 Reception
2204 General Manager
Recreation Facilities
- Swimming pool
- Tennis court
- 5Km, 9Km,14Km jogging track
- Fishing
- Health Club/Spa
- Golf
- Nature Walks
- Horse Riding
Safaris and Night Sight Seeing
1. Escorted nature walks – see giraffes, zebras, impalas, elands.
2. Game drive in salient Aberdare National Park, Mount Kenya National Park, Olpejeta Ranch or Solio Ranch – the home of black and white rhinos.
3. Night drive in Aberdare Country Club game sanctuary with possibility of sighting the elusive Leopard.
* Please contact reception to book any of the above activities.
Special Services
* Please contact reception to book any of the above activities.
- Bush lunch
- Bush dinner
- Bush breakfast
- Sunrise or sunset sundowner on top of Kamatongu hill or a packed Lunch.
Television
The television room is located behind the main bar in the main lodge building.
Laundry
Laundry and pressing services are available, usually within 12 hours. The Laundry bag and list are in the wardrobe in your room.
Lunch Boxes
Safaris and some of the activities on offer can take some time. If you would like to have a packed breakfast/lunch, please inform the front desk before 1930hrs the evening before.
Conference Facilities
A conference room is available that can cater for 60 people. Please contact reception for more information.
Internet Facilities
Wireless Internet access will be available in certain common areas including the lobby and the bar. Please ask at the reception for more details on signal areas and usage charges.
Credit Cards
We accept most major credit/debit cards including VISA and MASTERCARD. Please enquire for more details.
Check Out
Please check out by 1030hours. If a late check-out is required, this must be authorized by reception staff upon your arrival at the lodge.
Check In
Rooms are not guaranteed before 12.30p.m.
Gift Shop
The gift shop sells local crafts and souvenirs, including safari essentials and is open from 09.00am to 02.30pm, daily.
Electricity Supply
We do everything we can to ensure that you have a continuous power supply. Please help us by turning off the lights in your room when you leave your room.
Fire and Safety Information
Smoking is not allowed in the rooms. You can smoke on the verandah of your room. In the unlikely event of a fire, please evacuate your room leaving your belongings behind; walk calmly and quickly to the fire assembly point, situated at the main car park.
Foreign Currency
Acceptable foreign currency and travelers cheques can be exchanged at the reception desk. We require your passport details when changing traveler’s cheques. The current rates of exchange are available at the reception desk.
Children and Baby Cots
Baby cots are available upon request. Should you require one, please contact reception on arrival. Parents are kindly requested to ensure that their children are under their constant supervision, especially near the swimming pool and when wildlife happens to be close.
Lord Aberdare Bar
All drinks from the Lord Aberdare Bar can be paid in cash or charged to your room. Please settle your bills before departure. In the afternoon, tea or coffee can be served in the bar itself, or outside on the verandah, overlooking the Aberdare hills.
Special Occasions
Make celebrating a birthday, anniversary or any other special occasion a moment to remember. With a little advance notice, we can arrange for a private dinner, birthday cake or even a sundowner. Please inquire at the reception for further information.
Valuables (Safe Deposit)
You can leave your valuables at the reception for safe keeping free of charge. You will be given a receipt and the package will be kept in the safe. It can only be recovered by producing the receipt.
Water Conservation and the Environment
Water is Africa’s most precious resource. Please help us conserve it. Washing towels consumes vast quantities of water and washing powder pollutes. Please help us by deciding the following;
- If you want your towel washed, please leave it on the floor.
- If you want to use it again, hang it on the rail.
- Please turn the water tap tightly OFF after use.
Your Comments
Please hand over your comment(s) if any to the receptionist. We will action on it immediately. The comment cards are available at reception. We value your feedback as we strive to constantly improve our service.
In case of any queries please contact the Receptionist or the manager on duty either at reception, or using your phone in your room.
Yours sincerely,
The Aberdare Country Club Management.
